US Civil Service New York Test 3

Civil Service » Category

Author: TestGru Team (Education Specialist)

20 questions · All questions on one page

Prepared with up-to-date content

Civil Service — New York Professional (Civil Service, USA) USA — New York US Civil Service (Federal/State/Municipal)

What is this test? for Civil Service exam prep (Civil Service — Test 3 (New York)), USA — Professional (Civil Service, USA) level, USA — New York.
For adults preparing for Civil Service (USPS/Police/Fire) in the USA
Section: Civil Service — New York · Education: Professional (Adult) · Part: Civil Service — New York · Country: USA · Region: USA — New York

Civil service exams are comprehensive tests used for hiring into government agencies, covering general aptitude and general knowledge.

This test will help you reinforce the essentials needed to pass and identify your weak areas.

By solving this test of 20 questions, you can both test your knowledge and identify the topics you need to improve.

Question 1

What is teamwork in service?

A) cooperating for mission

B) ignoring

C) competing

D) working alone

Question 2

What is civil service?

A) elected office

B) political jobs

C) military only

D) government employment by merit

Question 3

What is customer service in government?

A) rushing

B) ignoring

C) helping citizens respectfully

D) arguing

Question 4

What is merit hiring?

A) jobs by ability, not politics

B) luck

C) donations

D) friends

Question 5

What is a situational judgment test?

A) trivia

B) physical test

C) choosing best workplace actions

D) math test

Question 6

What is integrity in public service?

A) silence

B) speed

C) obedience

D) honesty and ethics

Question 7

What is chain of command?

A) order of authority

B) shift list

C) pay scale

D) phone tree

Question 8

What is active listening?

A) fully focusing on speaker

B) multitasking

C) assuming

D) interrupting

Question 9

What is de-escalation?

A) calming tense situations

B) raising voice

C) threats

D) force first

Question 10

What is cultural competence?

A) respecting differences

B) stereotyping

C) avoiding

D) ignoring

Question 11

What is ADA accommodation at work?

A) no duties

B) adjustments for disability

C) less work

D) special pay

Question 12

What is EEO?

A) quotas

B) preferences

C) no rules

D) equal job opportunity

Question 13

What is sexual harassment policy?

A) zero tolerance, report it

B) ignore it

C) quit

D) joke along

Question 14

What is whistleblower protection?

A) demoting

B) shielding reporters of wrongdoing

C) punishing them

D) firing

Question 15

What is Hatch Act about?

A) limits political activity of feds

B) no opinions

C) must donate

D) voting ban

Question 16

What is a background check for?

A) fees

B) delay

C) punishment

D) verifying suitability

Question 17

What is probation period?

A) vacation

B) trial employment start

C) training only

D) no evaluation

Question 18

What is performance review for?

A) firing

B) feedback and growth

C) punishment

D) pay cuts

Question 19

What is time management?

A) prioritizing tasks well

B) working late

C) skipping breaks

D) multitasking

Question 20

What is priority matrix?

A) easiest first

B) first come

C) urgent vs important sorting

D) random order

US Civil Service New York Test 3

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