US Civil Service Pennsylvania Advanced Test 4

Civil Service » Category

Author: TestGru Team (Education Specialist)

20 questions · All questions on one page

Prepared with up-to-date content

Civil Service — Pennsylvania Professional (Civil Service, USA) USA — Pennsylvania US Civil Service (Federal/State/Municipal)

What is this test? for Civil Service exam prep (Civil Service — Advanced (Pennsylvania)), USA — Professional (Civil Service, USA) level, USA — Pennsylvania.
For adults preparing for Civil Service (USPS/Police/Fire) in the USA
Section: Civil Service — Pennsylvania · Education: Professional (Adult) · Part: Civil Service — Pennsylvania · Country: USA · Region: USA — Pennsylvania

Civil service exams are comprehensive tests used for hiring into government agencies, covering general aptitude and general knowledge.

This test will help you reinforce the essentials needed to pass and identify your weak areas.

By solving this test of 20 questions, you can both test your knowledge and identify the topics you need to improve.

Question 1

What is de-escalation?

A) calming tense situations

B) force first

C) raising voice

D) threats

Question 2

What is civil service?

A) government employment by merit

B) military only

C) elected office

D) political jobs

Question 3

What is merit hiring?

A) luck

B) jobs by ability, not politics

C) donations

D) friends

Question 4

What is cultural competence?

A) avoiding

B) ignoring

C) respecting differences

D) stereotyping

Question 5

What is a situational judgment test?

A) physical test

B) math test

C) trivia

D) choosing best workplace actions

Question 6

What is integrity in public service?

A) speed

B) obedience

C) silence

D) honesty and ethics

Question 7

What is chain of command?

A) phone tree

B) shift list

C) pay scale

D) order of authority

Question 8

What is teamwork in service?

A) competing

B) ignoring

C) working alone

D) cooperating for mission

Question 9

What is customer service in government?

A) rushing

B) ignoring

C) arguing

D) helping citizens respectfully

Question 10

What is active listening?

A) assuming

B) fully focusing on speaker

C) multitasking

D) interrupting

Question 11

What is ADA accommodation at work?

A) no duties

B) less work

C) special pay

D) adjustments for disability

Question 12

What is EEO?

A) no rules

B) preferences

C) quotas

D) equal job opportunity

Question 13

What is sexual harassment policy?

A) joke along

B) zero tolerance, report it

C) quit

D) ignore it

Question 14

What is whistleblower protection?

A) punishing them

B) shielding reporters of wrongdoing

C) demoting

D) firing

Question 15

What is Hatch Act about?

A) limits political activity of feds

B) must donate

C) voting ban

D) no opinions

Question 16

What is a background check for?

A) delay

B) fees

C) punishment

D) verifying suitability

Question 17

What is probation period?

A) trial employment start

B) training only

C) vacation

D) no evaluation

Question 18

What is performance review for?

A) pay cuts

B) punishment

C) firing

D) feedback and growth

Question 19

What is time management?

A) prioritizing tasks well

B) multitasking

C) working late

D) skipping breaks

Question 20

What is priority matrix?

A) urgent vs important sorting

B) easiest first

C) first come

D) random order

US Civil Service Pennsylvania Advanced Test 4

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